Wednesday, February 13, 2008

Podcast: Top Salespeople Know The Sales Process Secret

Patricia Weber, Sales Accelerator Coach with a specialty of introverts and shy, answers a survey respondent's question, "Is there only ONE right sales process?" Listen as Pat gives the secret that top salespeople know.

Listen now with the play button,or,Download Podcast Here

Contribute your answers to the ongoing sales reluctance survey :
Click Here to contribute your answers to the survey Read more!

Tuesday, February 12, 2008

Niche to End World Hunger

We aren't just one thing. Like you are getting to know me as the Sales Reluctance Coach. I am more than this label and if we are going to know, like and trust each other, from time to time I want you to know something more.

In connecting with people on on of my online discussion groups I met Steve Mistretta a volunteer for The Food For Everyone Foundation

Visit his "lens" and find out how this team of three he is on is carrying out a mission to end world hunger with teaching people in impoverished areas how to grow sustainable gardens which will yield five to ten times more than traditional gardening methods.

There are many ways to contribute and in addition there is even an affiliate program. Wow. Big mission that keeps on giving.

Patricia Weber Read more!

Sunday, February 10, 2008

Top salespeople focus first on the customer and THIS helps

Here's a unique strategy to sales management, an article at Boston.com, that almost guarantees your focus stay on the customer. My take is that if the customer knows this, it positively increases the relationship.

Signing off with my coach’s suggestion for my new tagline:

Patricia Weber
Sales Accelerator Coach
Move with Lightning Speed to Exceptional Selling (or something like this)
One tool to get extraordinary results for top sales producers:
Claim your GIFT ACCOUNT.
What is the area of sales of your greatest sales reluctance?
Take this sales survey. Read more!

Tuesday, February 05, 2008

Sales Reluctance Like Baggage?

Daniel Sitter uses a fabulous metaphor about "Baggage" in hurting a salesperson's sales efforts.

Read about it on Daniel's blog.

If you are a salesperson or independent professional or small business owner who sells, you'll want to know what baggage to leave behind and what to take with you.

Patricia Weber
The Sales Reluctance Coach
What is the area of sales of your greatest sales reluctance?
Take this sales survey. Read more!

Sunday, February 03, 2008

Is your sales follow-up imposing on your prospects?

Because the online survey revealed that 80% of salespeople, independent professionals and small business owners who sell say they either find their follow-up a hit or miss process, or, feel like they bother people, here's something the sales reluctance coach would say: What is that all about?

Let's say you get a golden referral to your most perfect client.

You have the first meeting and the conversation goes seamlessly. Your prospect says they are interested, they think your product or service will do what they need and they want time to think it over.

You leave with knowing your follow-up is critical.

Darn!

You forgot to ask, "When would be a good time to talk next?"

You regret that and then you don't follow-up. You feel like you are bothering this - most perfect client.

There's some kind of belief you might have about follow-up that keeps you from following up. It's something to explore.

First, your prospect wants you to get back with them. Have you considered a nice handwritten, "thank you for meeting with me," kind of note?

Second, were you listening for more than buying signs? Were you listening to build your relationship by staying in touch with a phone call or email about something of interest?

Sales follow-up is not an imposition when your product or service does what your prospect wants or needs. You have an obligation to follow-up.

Patricia Weber
The Sales Reluctance Coach
What is the area of sales of your greatest reluctance?
Take this survey. Read more!

Tuesday, January 29, 2008

Do you know about the Small Business Advocate community?

Every Sunday I get a copy of Jim Blasingame's newsletter telling about recognized small business experts who he is interviewing on his radio show.

He IS the Small Business Advocate:

Listen to my recent interview with Jim Blasingame (on the Small Business Advocate show).

Patricia Weber
The Sales Reluctance Coach
What is the area of sales of your greatest reluctance?
Take this survey. Read more!

Monday, January 28, 2008

Taking the COLD Out of Cold Calling

My online friend and associate, Wendy Weiss, The Queen of Cold Calling, has a terrific program coming up. She is going to discuss cold calling and how she helps entrepreneurs, business owners and sales professionals – just like you – prospect fearlessly and schedule more new business appointments in less time.

The Cold Calling Free Preview Call is on February 5, 2008.

Prospecting is perhaps the most important skill that entrepreneurs, business owners and sales professionals must master to be truly successful. Let’s face it, without customers you don’t have a business, and without prospecting, you don’t have customers!

In this day and age there are certainly many avenues that one can take to reach prospects. No other avenue, however, is as powerful as the one-on-one, personal, direct connection that you can make with a prospect by having a great telephone conversation.

Outsmart and Outsell the Competition

On the telephone, you can instantly build rapport, gather information, show your expertise and move your sales process forward, all of this while your competition is still trying to get in the door.

Many people, however, struggle with prospecting by phone. The reality is that prospecting can be difficult, but it doesn’t need to be. The good news is that cold calling is a communication skill, and like any communication skill, it can be learned and improved upon. In working with my clients, many of them have practiced new skills and are thrilled to see their results change.

If you struggle with prospecting, you too can see amazing change and terrific improvement in your ability to connect with multiple new prospects on a personal level, and have them agree to sit down and have a further conversation with you.

The Cold Calling Free Preview Call is on February 5, 2008 and details can be found here:
http://www.profcs.com/app/?Clk=2250829


Don’t wait. This preview call is guaranteed to help, right now, regardless of your sales experience or background.

To your success!

Pat Weber
http://www.prostrategies.com
FREE Report: 6 Secrets to Sales Success for Introverts!
Through JAN 31 2008:
Get 2008 Calendar with Top 52 Coaching Thoughts! Read more!

Wednesday, January 23, 2008

Selling Yourself Your Way Gets the Best Sales Results

If you have been on any of my teleclasses, you know I'm a big proponent that there is no one method, no one right process and no one and only way to sell.

Salespeople's best bet is to be sure how they sell fits them and their customer.

Take a look at this article which purports a "CDC process to selling: collect, discard and create."

Patricia Weber
The Sales Reluctance Coach
What is the area of sales of your greatest reluctance?
Take this survey. Read more!

Wednesday, January 16, 2008

2008 Sales Reluctance Survey Findings Revealed

The five categories in the sales reluctance survey I mentioned focused on: 1) networking events, 2) losing a sale, 3) delivering a proposal or presentation, 4) follow-up and 5) sales slumps.

Here's one of the problems uncovered about networking:

Do you go to networking events without meeting the right, and enough people, like 31.4% of people I’ve surveyed say they do.

But take one step back.

Before you can put effective networking conversations in place, your beliefs about the sales process have to support you in that same direction. It's techniques that allow you to make the value connection without feeling so self-conscious so that then the relationship will develop naturally from there.

Here's a networking strategy to loosen that straight jacket of sales reluctance:

Networking is one marketing strategy that finds you leads and connections. But how often do you go to a network event and have your energy sizzle out for you before you get what you intended to? I bet you've even experienced times when you wanted to turn around before you even arrived! The attitudes, behaviors and emotional methods that work need to be within your comfort zone so that you become energized about going to your next networking event. Really.

My Special Tip For Your Next Event.

First, here's one of my favorite techniques when you do go to a networking event.

Most sales training or even sales coaches might tell you to go to an event and meet as many people as possible. Talk with and get business cards from everyone you can. Then follow up with everyone to find out about your next step.

Whew, I'm exhausted just saying that as an idea.

Here's a little peek at what I know that you can do that you likely aren't already. Or else why would you be so held in the grips of sales reluctance?

So here's a strategy for the sales reluctant:
  • Plan to go to an event.
  • Decide in advance how many people or even who you want to meet.
  • You might even want to ask a friend at the event to introduce you to just those people.
  • Get only these people's business cards.
  • Ask people to write their birthday on the back of their card – month and day only!
  • If other people ask you for your card, give them only if you decide you intuitively know there is some worthwhile connection.
  • Then, within two days, systematize your follow up with people and invite them to your next step to connect after the event. Also, use your system to send them a birthday card when it rolls around.
I'm headed to a local networking event this evening and I'll be both doing this myself and thinking that you might be out doing the same.

Listen.

Everyone loves to know you remember their birthday. Here's a great tip I stumbled on to make your telephone do JUST that for you!

Is this networking for the "right people", people you want to meet strategy more doable? Is it within your reach?

Give it a try and let me know how it works for you.

Pat Weber, America's Sales Reluctance Coach
Specializing for Introverts and Shy
http://www.prostrategies.com
Shy? Introvert? Reluctant about any part of the sales process?
Custom TIPAMONTH Marketing is an easy solution!
http://www.remembergreetingcards.com/easyfollowup test drive an account.

PS You can still take the sales reluctance survey! Read more!

Tuesday, January 15, 2008

Lucky people are more extroverted?

I came across this website The Luck Factor.

As you read the premise of this article, again there is an underlying misconception as so often happens with introversion versus extroversion.

What I DO agree with is the statement that to have more chance encounters turn into lucky opportunities means you have to be somewhat of a "social magnet."

Would you agree? I mean if you are a social butterfly, you will simply increase the number of your encounters.

But, here is where I part ways: "Social magnets attract others because they exhibit behaviors that other people find attractive and inviting, namely eye contact, smiling and open body language."

People think I AM an extrovert because I listen, with my eye contact, and I always wear a smile because - I am happy!

You can have "namely eye contact," and be more of an introvert.

Check out the Make Your Luck at The Luck Factor.

So how can we as people with sales reluctance make our own luck with less chance encounters? Isn't that the question?

Patricia Weber
The Sales Reluctance Coach

Specialty in Introverts and Shy Read more!

Thursday, January 03, 2008

Sales reluctance turns into sales disappointments

I mentioned a survey in the Here's to Ringing in a Great 2008 post! The survey is giving me excellent information to continue to learn what sales reluctance problems my customers want to shake off. I work with independent professionals and sales people and small business owners who sell.

It's NOT surprising that 36% of those who responded said, "I am queasy about thinking about being at one."

Come on! I'm an INTJ who sells and attends these events. Most of the time I make it through about an hour of balancing food, drink (mine's usually water) and a semi-conscious conversation from another party.

There's a most surprising let-down around networking. A sales disappointment that I don't often experience.

It's a sales problem that must be addressed because as much as I dislike them - networking events work for me! I get leads, connections and sometimes clients.

The finding that I will be posting some bull-eyes tips for: "I attend them [networking events] but I don't meet the right people." That was mentioned 50% of the 12 "other" problems with networking.

Wow.

Let your sales hat soak that in.

Then come back once I've noodled it around a bit.

Patricia Weber
Sales Reluctance Coach with Specialty of Introverts and Shy

PS: I've posted my very first online video. No; not ready for PrimeTime or You Tube. We will get to finally meet though if we have not already. So take the survey now that is going to open even your selling eyes... Click Here to Take Survey. Read more!

Tuesday, January 01, 2008

A Happy Introvert Day!

Now it's official! Someone proclaimed A Happy Introvert Day.

As you start the New Year with celebration, consider Diane Cameron's idea. And I'm not referring to her statement about Howard Dean.

What idea intrigues me is claiming a A Happy Introvert Day. It's of course, perfect timing.

And why wouldn't be?

As introverts we usually think and plan before we dare make such a bold declaration.

What do you think? Can we just claim January 2nd as Introvert Day?

Do we even want to? Wouldn't it mean some kind of party to go to or can we make our own "party" rules?

Hope you celebrate a great 2008 EVERYDAY.


Pat Weber, America's #1 Sales Reluctance Coach
Specialty of Introverts and Shy
Shy? Introvert? Reluctant about any part of the sales process?
Just one tool for follow up that gets results for the reluctant salesperson:
http://www.remembergreetingcards.com/easyfollowup and get a GIFT ACCOUNT. Read more!

Monday, December 31, 2007

Here's to Ringing In a Great 2008

Wishing you every happiness this Holiday Season and prosperity in the New Year.

Do you hate to sell, or get energized by cold calling?

What is your natural tendency when it comes to networking, schmoozing and sales?

How do you feel about giving a presentation or delivering a proposal?

Do you ever find yourself saying, "Oh I'm not a salesperson I am [fill in the blank with what title you give yourself.]"

Take a moment to get honest with yourself when you answer a quick survey waiting for you.

And, to let you know how grateful I am for your answers, there are three gifts waiting for you to claim.

First you get: a written report. Easy Steps to Shatter Your Sales Reluctance And Boost Your Business.

Second, you get an audio or the same report.

And third, you can attend a complimentary three part teleseries! HURRY! The series starts January 3rd, 2008.

Yes!

You can have all these valuable bonus gifts for less than two minutes of your time.

Just answer the 2 minute survey ... Click Here to Take Survey

The Survey is Anonymous!

Your answers will also help with the blogging information you get in 2008. More relevant, more focused and as always... right on point.

Regards,

Patricia Weber
Sales Reluctance Coach with Specialty of Introverts and Shy

PS: I've posted my very first online video. No; not ready for PrimeTime or You Tube. We will get to finally meet though if we have not already. So take the survey now ... Click Here to Take Survey. Read more!

Sunday, December 16, 2007

Merry Christmas!

And happy holiday whatever you celebrate.

Are you like me this time of year? Sending cards? Thinking and planning for next year? Decluttering to keep energy high?

I just released this last week first to my ezine subscribers. A 2008 Calendar of 52 Coaching Thoughts. Subscribers on my email list always get gifts like this before a general announcement.

It's a 2008 Calendar of 52 of the Most Powerful Coaching Thoughts to help you each and every week with your focus, clarity and actions. You can either print out the year, or print out a month at a time or heck, just open it up to ponder the questions of the month.

Some of my favorite questions are, in no particular order:

-If you could wipe the slate clean for next year, what would you do?
-What is a better way to reach your goal that no one else is doing?
-How is where you are right now just perfect?
-What are you tolerating?
-What is life asking you to do differently?
-What would it be like right now if you could wave a magic wand?

The 2008 Calendar of 52 Coaching Thoughts available for download:
1) requires NO payment information,
2) requires no promo code,
3) you can forward the link for others to download,
4) needs to be completed in entirety (name, address) for you to be directed to the download page
5) requires you press the button "continue to payment information" so that you will
6) get an email with the link to download it later!

Yes; it is INVALUABLE because these are actual coaching questions that can help you get clear, get focused and get going. Every week of the year.

Go get yours now if you have not already. It's easy, it's quick, there is no payment information required, no codes.

You're just a click away.

Patricia Weber
The Sales Reluctance Coach! Read more!

Thursday, October 11, 2007

Intoverts and Extroverts on Even Ground with Self-Confidence

I have an ecourse on Self-Confidence. Actually one that is for men and women and one for women only.

When I was researching certain pieces of the lessons, I found a clarification between self-esteem and self-confidence:

Self-esteem is how you think and feel about yourself. It is how YOU perceive you.

Self-confidence is a belief in yourself and abilities. You can have different levels of self-confidence in different areas of your life.

You may have already understood the difference. But knowing this difference, you will possibly find 9 Steps to Unshakeable Confidence by 9 Steps by Dr Jill Ammon-Wexler more meaningful. What I like most about the article is that it puts introverts and extroverts on even ground with self-confidence.

Sign up to receive a FREE Report, FREE ezine and FREE Teleclasses from Pat Weber - America’s #1 Coach for Introverts, Shy and Reluctant People Who Sell at http://www.prostrategies.com.

Uncover your personality and #1 selling strategy with quick assessment tools at
http://www.prostrategies.com/free/Type_Assess.php Read more!

Tuesday, October 09, 2007

Introverts and Balance in Business Networking

If you are an introvert like me, belonging to more than one organization for networking, you want to balance your energy and time. Everyone though wants a balance of give and take in resources, contacts, or clients. This keeps you in a steady flow of receiving. But in particular as an introvert and a salesperson, what are some ways to achieve this balance?

1) In a structured or unstructured event, when you connect with a number of contacts or connections for your specific networking purpose, you take don’t you? You take away something of value for yourself. Do you follow-up with those contacts? Don’t leave it up to them. You can do it easily enough without much extroverting. You can use something like I do, sendoutcards.

2) Do you follow-up with something they want from you? If you can, be on the giving end early in whatever way you can no matter how small. Your reputation will grow to be a connector. Giving is fairly easy for an introvert easy on because of our wanting to have close, but few connections.

3) If you belong to the association or organization participate on a committee. Even if there is one specific thing you know you can contribute for a committee, let someone know what you can do. Yes; you balance your membership with giving.

4) You may have some specific comments for the facilitator of an event to know that it was worthwhile. After all, you got a positive return on your time and energy didn’t you? Pick up the telephone or email that person to thank them.

5) You meet someone you know would be a valuable connector for you. Another take. Balance by talking for a few minutes to build rapport, with an exchange of cards and then move on. As an introvert I love being free to move on and recharge.

6) You got a referral you asked for. Now what do you give back? It’s quite appropriate to write a handwritten note or give a small gift to appreciate the person who opened the door for you.

7) If you always take but are short to give, you will find yourself not reaping all you can. If you always give but do not take, you will find yourself on the short end and maybe resentful. Stay in balance to stay in the flow of networking.

It’s a studied fact that when you balance give and take, you reap more than you would than if you just take. Reflect on how your networking balances give and take. Then act to either be or maintain balance.

Sign up to receive a FREE Report, FREE ezine and FREE Teleclasses from Pat Weber - America’s #1 Coach for Introverts, Shy and Reluctant People Who Sell at http://www.prostrategies.com.

Uncover your personality and #1 selling strategy with quick assessment tools at
http://www.prostrategies.com/free/Type_Assess.php Read more!

Saturday, October 06, 2007

Intoverts Can't Lead? NO WAY!

INTJ is my Myers Briggs assessment for at least 20 years. Really. In that time I have: lead a sales organization of about 30 salespeople as sales manager; as president lead a women's business owner association with 150 members; as VP of Membership for another women's organization took the lead to get a directory online and I could literally bore you with these leadership roles.

I was reading Introverts versus Extroverts in which the author implies that only extroverts lead. Oh, there is one sentence eluding to that there are introverts who lead, "Some will lead in a realm that will be readily recognized, others will lead in their own quiet way."

I know I wasn't quiet in any sense of the word. Gee. I can remember one of my outside salespeople gifting me with contractor boots and note about "Kick Butt."

I think there are some cases that this is true that an introvert WOULD lead in an unassuming way. But to say that extroverts are going to be recognized as leaders and introverts will lead but not necessarily be known by doing - it's just not true.

What do you think?

Sign up to receive a FREE Report, FREE ezine and FREE Teleclasses from Pat Weber - America’s #1 Coach for Introverts, Shy and Reluctant People Who Sell at http://www.prostrategies.com.

Uncover your personality and #1 selling strategy with quick assessment tools at http://www.prostrategies.com/free/Type_Assess. Read more!

Thursday, October 04, 2007

Self-Talk to Sales Success for Introverts

As introverts we spend a good deal of time in our own heads. Do you listen to your self-talk? What is your self-talk saying? How is your self-talk serving you? If your self-talk is more negative, and sounds like a snake’s rattle, it will scare you off from moving forward. This is poisonous thinking for people who are salespeople.

Most of us have reoccurring thought patterns which we repeat over and over again. Research shows that these repetitive thoughts create a neural pathway in our brain. If you have heard the term ‘limiting beliefs’, then you know it is negative self-talk over time that does this to your brain. The good news is that you can change the pathway.

Having a positive outlook and self-talk is a must have for salespeople. Yet, how is this possible if you are in a slump, just lost a customer or find yourself reluctant to even follow-up? How do you move away from the snake’s rattle?

Negative self-talk affects your emotions, which in turn affects your actions, and in the end can limit your sales performance.

Listen to yourself. Have you ever said something like “I don’t have what it takes”, “I didn’t deserve that sale anyway”, or “Why can’t I succeed?” The first part to change that neural pathway and shake off the snakes rattle is to recognize what you are saying to yourself, in particular what you say repeatedly.

Change your focus. Have an opposite and positive affirmation to replace the negative. Replace the thought “I don’t have what it takes,” with “I’m learning what works.” Instead of saying “I didn’t deserve that sale,” rephrase it to “I can learn from that experience.” The key is to say something to yourself that moves you in a more positive direction.

Challenge your thinking. You might want to ask yourself, “Is this thought beneficial to me now? What is underlying this negativity? How is it helping me? Or is it?” You want to be easy with yourself yet challenge the relevancy and benefit of such thinking.

James Lane Allen (1849 –1925), an American novelist, is credited with saying, “You are today where your thoughts have brought you; you will be tomorrow where your thoughts take you.” You could reframe Allen’s quotation with “Your sales results today, are where your thoughts today have brought you. Your sales results will be tomorrow where your thoughts take you.” Where do you want your sales results to be?

Put It Into Action:
- What one thought, one self-talk phrase, can you identify right now which you believe is the most negative one for you?

- What one thing can you plan do to when you next hear this negative self-talk? (Hint: Decide on an action that moves you to the total opposite thought.)

- Once you have a more positive thought in place of this working in your self-talk, what will that mean for you? Stay focused on this benefit for you.

Want more ideas for being the best introvert in business you can be?

Sign up to receive a FREE Report, FREE ezine and FREE Teleclasses from Pat Weber - America’s #1 Coach for Introverts, Shy and Reluctant People Who Sell at http://www.prostrategies.com.

Uncover your personality and #1 selling strategy with quick assessment tools at http://www.prostrategies.com/free/Type_Assess. Read more!

Saturday, August 04, 2007

Car hobbies have little to nothing to do with introversion or extroversion

I am not certain that all things can be termed introvert or extrovert preference. In particular my hobby, with my husband, of cars. Collectors can have dozens or even a hundred cars. We're not collectors but we are enthusiasts owning our two daily drivers, our classic and our sports car.

We are now attending our fifth car show this year. I believe my observation for five years, dozens of shows, and hundreds of car owners, has no anecdotal evidence to me of there being a preference to more extroverts or introverts.

You either have a car interest or you don't.

What do you think?

And if you are an introvert who sells, come over to my website at http://www.prostrategies.com and sign up for my report and ezine. Read more!

Saturday, July 07, 2007

Sales Results Group for Introverts Like A Library

As a sales coach for introverts, shy and reluctant, I know that at times I find it worthwhile to work with a small group of other like-minded coaches to help me through any business dilemmas. With this is mind, the Sales Results Group is born.

The Sales Results Group is designed to be like a library, a safe place to explore and learn. You add to sales skills and knowledge, refine what you have already with the support of an expert, and you are required to take action week to week.

If you already have a foundation for sales and marketing, but want more results, more easily and more often, this is the program for you.

The Sales Results Group is for Salespeople, Independent Professionals and Small Business Owners who sell, who want to get to your sales goals sooner, not later. It is for people who want an environment that gives you additional skills information that you may not already have and moves you more quickly to your goals.

The Sales Results Group is for you if...

• Your sales attitude is mostly positive about wanting to help customers to buy from you.
• You have the basic understanding of the selling and buying process.
• You have prospects that are moving along the marketing channel to a point of making a decision.
• You have a good idea of the high priority activities of selling.
• You know have best customers who buy from you.
• You don’t think of yourself as a salesperson.
• You claim there’s not enough time to prospect AND follow up.

You can learn more about it at my website. Read more!